The Alana Surabaya Hotel

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Surabaya
Sep 22, 2026 - Sep 23, 2026
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Location

Facilities

Rooms

Contacts

The Alana Surabaya Review

Location

Facilities

Dining facilities

  • Restaurant
  • Poolside snack bar
  • Electric kettle

Rooms

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Dining table
  • Ironing facilities
  • Flat-screen TV
  • AM/FM alarm clock

Services

  • Valet parking
  • Room service
  • Laundry

Relax

  • Indoor swimming pool
  • Live entertainment
  • Garden area
  • Sauna
  • Massage
  • Fitness centre
  • Yoga class
  • Sports trainer

Activities for Kids

  • Kids club

Key Features

  • indoor swimming pool
  • free wifi
  • free parking
  • non-smoking rooms
  • fitness center
  • room service
  • restaurant
  • bar
  • very good breakfast

Rooms

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2 guests maximum, of which 2 adults maximum
Family Room Family
Size: 62 m2
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2 guests maximum, of which 2 adults maximum
Double Room Double
Size: 60 m2
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3 guests maximum, of which 2 adults maximum
Club Room Double
Size: 32 m2
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3 guests maximum, of which 2 adults maximum
Deluxe Twin Room Twin
Size: 32 m2
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3 guests maximum, of which 2 adults maximum
Premier Twin Room Twin
Size: 28 m2
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3 guests maximum, of which 2 adults maximum
Suite Suite
Size: 64 m2
Show rooms

The Alana Surabaya FAQ

Does The Alana Surabaya provide smoking rooms?
Yes, smoking rooms are available in superior, deluxe, and suite room types at the hotel.
What recreational facilities are available on-site?
The property features an indoor swimming pool, a fitness centre, sauna, massage services, and yoga classes.
What dining options are offered at The Alana Surabaya?
On-site restaurants serve Indonesian, Asian, and international cuisines, including the Oryza restaurant and the Coffee Shop with diverse menus.
How close is the hotel to local attractions or transportation?
The hotel is approximately 7 km from Gubeng and 5 km from Juanda International Airport, with nearby attractions including Kalimas Harbour and Mpu Tantular Museum.
What services does the hotel staff provide?
Staff assist with room upgrades, provide friendly service during breakfast, and are available at the front desk for various requests, including early check-in and luggage assistance.
What are the check-in and check-out times at The Alana Surabaya?
Check-in begins at 14:00, and check-out is available until 12:00.
What amenities are included in the rooms at the hotel?
Rooms feature air conditioning, flat-screen televisions with satellite channels, a refrigerator, electric kettle, private bathrooms with toiletries, and free Wi-Fi in all areas.
Are there wellness facilities available at the hotel?
Yes, the hotel has wellness facilities including an indoor swimming pool, a sauna, fitness centre, massage services, and yoga classes.
Is there parking available at the hotel?
Yes, free private parking is available at a nearby location without reservation, along with valet parking services.
Does the hotel offer transfer services?
Yes, airport shuttle services are available for paid, with prior booking required.

Contact Information

✉️ Surabayainfo@alanahotels.com

🔗 Website

62318286818

📍 Jl. Ketintang Baru I No. 10 - 12

Policy

  • Check-in: from 14:00 until 23:59
  • Check-out: until 12:00